Unlocking the Keys to Your Web Site Traffic - Web site promotion and search engine strategies by Philippa Gamse

Unlocking the Keys to Your Web Site Traffic - Web site promotion and search engine strategies by Philippa Gamse

Introduction

It is estimated that up to 60% of new traffic to your Web site will come from search engines. This means that unless you are already so well known that people will be using your name to search for your site, you need a search engine strategy. Thousands of new Web sites are created daily, so the axiom "Build it, and they will come" does not apply.

Effective Web site promotion requires a serious and continuing investment of time and resources, whether you do it yourself, or hire a professional. It is not a one-shot deal, but an ongoing process, meaning you should evaluate the return on your investment. You can collect a vast amount of crucial information about your traffic, and make strategic business development decisions, in ways that are unprecedented in the real world.

Setting your goals

We've all met the person who boasts of "thousands of hits a day" on his Web site, and maybe we felt a little envious. But let's debunk the hype . . . .

It's important to distinguish between individual visitors, and "hits". The latter refers to every piece of your site that is downloaded, and this includes all graphics files separately. Thus, one visitor viewing your home page, which contains text and four images, will generate five "hits". If that visitor explores your site further, he or she will generate more hits, but it's still the same user.

You want to ask yourself whether you want every visitor that you can get - which could be thousands of indiscriminate, unqualified people, or whether you would prefer 20 highly qualified decision makers per day, looking for exactly what you provide?

There are no right or wrong answers, but you should have goals for the volume and quality of traffic that you would like, so you can measure results (more on this later!)

Designing keywords

The next step is to identify some keywords and key phrases that will differentiate you. Imagine if we all used "professional speaker" as our main key phrase. How many of us would show up on top of the search engines?

Furthermore, there are too many results for the typical search. So, visitors will be combining "professional speaker" with something that narrows down what they are looking for - perhaps "customer service" and "banking", or maybe a location, such as "teambuilding" and "Chicago". You will discover the keywords that work best for you when you run a log analysis - for now, make your best guess.

Think about the topics you offer, which industries you specialize in, which locations you serve, and anything else that sets you apart. Make sure that your keywords are in the language that your clients use, and not industry jargon - I have never seen the phrase "keynote speaker" in actual searches.

Then, build these into a set of keywords and phrases. Because of the frequency of most single words, phrases often work better in narrowing a search. Include your name, common misspellings of your name, and any other key element of your site. Use both singular and plural forms, and mix capital with lower case letters, except for proper names (some search engines are case sensitive and will exclude lower case searches for words that you have capitalized).

As an example, here are the key words and phrases for my site:

Philippa Gamse, Phillipa, Games, CyberSpeaker, internet speaker, internet seminars, Internet marketing programs, internet marketing speakers, search engines, online marketing strategies, Web site promotion, traffic logs, internet consultant

Not an exhaustive list, but a good start ;-)

When you have the keywords and phrases, use those to build:

1. a page title containing your most significant keywords. It doesn't matter if the title doesn't read well - it's the piece that appears in the colored bar of the browser at the top, and very few people see it. Contrary to popular belief, titles are for search engines, not people!

2. a brief "knock their sox off" description. This will be displayed in the search engine results, and will attract visitors to come to you. Most search engines display 2 lines or less, so wording such as

"Welcome to My Company - a full service provider of . . ."
is probably most of what you'll get - and you haven't said anything yet! So keep it pithy, and include the keywords.

Now - do this for every significant page of your site!

Your site is (or should be) more than your home page. The spider search engines that index every word on a page allow you to submit multiple pages. So do it! This increases by many times your exposure, and the angles that you can use to promote yourself.

For example, I have an article on my site about choosing an Internet Service Provider (if you want to read it, check out my list of articles). Many people searching for this topic find this piece as their entry point to my site. If they want to find out more about me, they can follow the navigation aids back to get more information.

Reviewing and updating your pages

When you have your keywords, key phrases, titles and descriptions ready, it's time to insert them into every significant page of your site. You may need help from your Web designer to do this.

First, you need to incorporate these elements into the header record for each page - in special places called "meta tags". These tags, which aren't visible to visitors, are used heavily by several of the major search engines.

As an example, the header record for my home page looks like this:


Internet speaker, Internet marketing speaker, internet seminars, online marketing programs






Also, make sure that the text of each page includes the main keywords again - but don't spam - that is, repeat them incessantly. At best, the search engines will ignore more than about 7 occurrences of each word, at worst they may even exclude your site.

While you are reviewing your Web site pages, look for any hidden roadblocks for the search engines that your Web designer may have unwittingly introduced. These can include:

* Frames: the separation of the screen into different sections. Several search engines will not go inside these.

* Java: a programming language used to create "cool" animation effects, and other applications on your site - again, the search engines will not work with Java script.

* Images: pages that contain only graphics with no text, (even if words are part of the graphic) will be passed over by the search engines unless you include alternative text tags for the images.

Note: there are big differences between the various search engines as to what and how they will index. My suggestions here will help you well through the basics, but for much more detailed information, check out "The Webmaster's Guide to Search Engines".

Submitting to the search engines

Now it's time to submit to the search engines.

By the way, they all (currently) accept your listing free of charge - they raise revenue from the advertising banners at the top of their pages.

You may have already received some unsolicited e-mail (not from me!) offering to submit your site to 500+ search engines for a seemingly very low price. My advice would be to avoid these services, for several reasons:

1. Most of the 500 search engines will be obscure (such as "Fred's Cool Links"), with few people ever visiting.

2. These services will submit your site to all the engines on their lists indiscriminately, whether or not it is applicable. Worse, some of them may be adult-oriented.

3. The services use software to submit your site automatically, which means that they do not take the time to ensure that you appear in the optimum category within each directory. Also, some of the search engines are now rejecting automated submissions.

If you decide to do your own submissions, these are the ones that I recommend using:

Alta Vista; AOL Netfind; Excite; Google; Hotbot; Infoseek; Lycos; Microsoft Network; Northern Light; Webcrawler;

Be aware that the search engines take vastly differing amounts of time to list you. Alta Vista and Infoseek are usually very fast, while Excite and Lycos can be delayed by several weeks.

You should also get yourself listed in the major directories - these are reviewed by human editors, so make sure that your site is ready for close scrutiny! These include:

Looksmart; Snap; Yahoo!

If, and only if, you are selling product directly from your Web site via a secure server, you can apply for Yahoo!'s Business Express Service. This costs a one-time fee of $199, but seems to virtually guarantee you a listing - and Yahoo! is still by far the highest trafficked directory.

And, if you are willing to pay per click (visitor to your Web site), check out Goto. This search engine is arranged on an auction system - you bid per keyword or phrase (bids start at $0.01), and the highest bidder's site is displayed first. Your account is debited by the amount of your bid when someone clicks on your listing. Again, this site is controlled by human editors, so the results are pretty clean.

Traffic analysis - evaluating results

Once your site is promoted and starts appearing in the search engines, you can evaluate your traffic. Your Internet Service Provider (ISP) should provide your site's usage logs, which give you incredibly useful information. (And if they don't, take your business elsewhere!)

You will need a good analysis tool to break down this data (some ISP's and / or professional Web site marketers provide this service as well). I currently use Hitbox, which is excellent.

The report will show you how many individual visitors came to your site, as well as the hit count. You can see which pages of the site are the most popular, and which pages draw little traffic. Maybe this is because you haven't made them enticing enough in your links.

Armed with this analysis, you can intelligently review your site structure and content. For the purposes of this discussion on search engine promotion, look at the sections on search engines and keywords (you can find these by using the navigation links in the left-hand frame of the report):

"Top Referring Sites"
"Top Referring URL's"
"Top Search Engines"
"Top Search Phrases"
"Top Search Keywords"

These charts and tables show you which search engines (or other Web sites that link to you) are driving the most traffic to your site, and what keywords and phrases people are using to find you, broken down both by individual search engine and overall. Here's where you start getting some great feedback. You may have been fairly sure that you knew the keywords that your markets would use to find your site, but you could be wrong! With this information, you can adjust the titles, keywords and descriptions in your pages, and then resubmit the site. This ongoing process helps to improve your position in the search engines where you may not be so well placed.

This also provides wonderful market research on your audience. Rita Risser's company, Fair Measures, provides legal training for managers in the area of employment law. Her Web site is an extensive information resource, attracting over 6,000 visitors per month.

Rita told me that her logs showed that many visitors were searching for a specific topic that was a total surprise to her. But there was such demand for this subject that she decided to write a book on it.

If you view the Webtrends report while online, you can click on the most popular search strings and perform that actual search. This will show you how your site appears, and also what other pages are being returned. So if your competition is ahead of you, it may be possible to look at their promotional techniques and work out how they do it!

Conclusion

Take your Web marketing seriously. The Web affords you the opportunity to track the results of your marketing investment in ways that you never could with traditional advertising. You can learn something about literally every visitor to your site.

Get serious about your Web site marketing; set your goals, invest in an ongoing strategy, and then become even more successful!

Copyright, Philippa Gamse, 2000
About the Author
Philippa Gamse, CyberSpeaker, is an internationally recognized e-business strategist. Check out her free tipsheet "Beyond the Search Engines" for 17 ideas to promote your Website: http://www.CyberSpeaker.com/tipsheet.html Philippa can be reached at (831) 465-0317 or mailto:pgamse@CyberSpeaker.com

Mining for Gold . . . in your Web Traffic Logs by Philippa Gamse

Mining for Gold . . . in your Web Traffic Logs by Philippa Gamse

Understanding your Web site's traffic patterns is a crucial component of your marketing mix. The information in these logs is collected as visitors find and move around your site at their own volition. So, it's "market research that cannot lie" - and therefore provides unprecedented insights that can help you to strategize not only for the future development of the site itself, but also for your overall business and marketing plan.

I'll describe the most important sections of the log report when analyzing your site's marketing effectiveness. Often, deciding what's right and what's a problem is a gut feel that you'll develop by looking at your log reports over a period of weeks or months, by trying some new tactics, and observing the trends and results.

General Statistics

This introductory section shows the overall traffic to the site, including the number of actual visitors, as opposed to "hits". This is an important distinction - one hit is generated for every page and every individual image that a visitor requests (e.g. a page with some text and five pictures will take six hits to download). So, the ratio of hits to individual visitors can be quite high.

By the way, it's also important for you to appreciate this distinction if you are selling advertising space on your site. You may be asked by a potential advertiser to prove your traffic levels, and if you happily say "millions of hits", they may look suspicious!

This section also shows the average time spent on the site, which should give some indication as to how engaging it is. If your site is rich in content, but the time spent on it is relatively low, it may not be meeting the needs of the visitors it is attracting, or it may be targeted at the wrong audience.

I had a client who earlier this year placed #1 in some major search engines. He was ecstatic! But his site had not been worked on for some time, and was very dry and boring. We discovered from his logs that the average time spent on his site was less than two minutes - obviously indicating a problem. And to make my point again, without this evidence from the logs, he would have continued to believe that his site was successful.

Most and Least Requested Pages

The most requested pages are a great barometer of the "hot" areas of your site, and thus the most popular aspects of your online products or services. These may be different from your original expectations, and so this information can be very valuable for overall business development decisions.

If the least requested pages (i.e. the ones that attract the fewest visitors) contain important content, then something's wrong. Usually, it's either that their content is not interesting to your markets after all, or that the site is not driving your traffic to these pages in ways that are attractive.

Top Entry and Exit Pages

If the inside pages of your site are well promoted in the search engines, there should be a number of top entry pages (i.e. the first page that the visitor sees), in addition to the home page. This is a good reminder to include clear navigation back to other areas of the site from every page, to ensure that the first-time visitor gets a complete picture of your offerings.

The top exit pages are also an indication of your site's effectiveness - if these are not the right places for most visitors to leave from, some adjustments are needed. Make sure that every page of your site has an objective, and that you clearly direct the visitor to the next page or to the action that you wish them to take.

Single Access Pages

These are pages that a visitor views, and leaves without exploring any further. Typically, this will be the home page, and I am often asked whether this is an issue. I usually give the standard consultant's answer: "It depends . . ."

Your home page should quickly show the different audiences for your site that they've come to the right place for what they want, and where to go to find it. So you might have sections for members, prospective members, journalists, consumers, etc. The home page should do enough to engage them, and send them on to the appropriate inside pages.

If the home page does a good job of this, there will probably be some remnant of visitors who came to your site by mistake, in which case they will leave immediately. But that's OK - they aren't the right traffic for you.

It's really your judgment call as to what constitutes a problem. But, that client I mentioned earlier whose visitors spent less than two minutes on his site also had about 85% single access figures on his home page - some things are obvious!

A splash entry page to your site (i.e. one that says "Welcome, enter here", but with little or no actual content) will often also show large single access figures. Although these pages can look very striking, they unfortunately tend to be unpopular with impatient surfers. I've seen splash pages that have lost one third of a site's visitors. If you have a splash page, check the single access figures for it in your logs, and be prepared to remove it without hurting the feelings of your Webmaster!

Most Active Countries and Cities

If your site is aimed at an international audience, this section will show which country visitors originate from. This information can be useful in making decisions such as providing pages in languages other than English.

The most active cities report is unfortunately very misleading, as it relies on the registered location of the Internet Service Provider. Most log reports therefore show very disproportionate visitor numbers from Virginia - the home of America Online!

Top Referring Sites / URL's / Search Engines

These are the Web pages that send visitors to your site. The largest figure here will usually be the "No referrer", showing people coming directly to the site. This means that they are typing in your URL, or have your site bookmarked, and implies that your other forms of marketing are working.

The log reporting program should display other Web pages that send you traffic as html links, allowing you to click on the URL (when online!) to see the originating page. This will show the effectiveness of your reciprocal links or paid advertising. You will also be able to see other sites that are linking to you. It's worth checking these out if you aren't familiar with them - either to thank them, or to check that their link to you is appropriate.

For search engine referrals, clicking on the link will resubmit the search, and allow you to evaluate competitors' sites and positioning relative to yours. It's also possible to review keywords that are bringing traffic from one particular source, and to try to improve the site's performance for those words in other search engines.

Top Search Keywords and Phrases

This is crucial information, as it shows exactly what people were looking for when they came to your site. Often Web site marketers take their best guess at these keywords on their first design, but because the search engines index every word on all your pages, other terms can be found, especially in a content rich site.

So the most popular search phrases can tell you what's really "hot" in your products and services. Understanding these is another great key to understanding the current needs of your site's market(s), and making business strategy and development decisions. One of my clients recently decided to write a book on a topic area that, until she saw her logs, she had no idea was so sought-after.

Conclusion

There are other sections in the log report, especially around the technical data for your site. The pieces that I have covered here are the significant ones for marketers. If you don't have this information available, I really urge you to get it, and review it - I guarantee that you'll find some gold nuggets!
About the Author
Philippa Gamse, CyberSpeaker, is an internationally recognized e-business strategist. Check out her free tipsheet "Beyond the Search Engines" for 17 ideas to promote your Website: http://www.CyberSpeaker.com/tipsheet.html Philippa can be reached at (831) 465-0317 or mailto:pgamse@CyberSpeaker.com

How to Analysis Your Web Traffic For FREE For Maximum Profits by Ross Reyman

How to Analysis Your Web Traffic For FREE For Maximum Profits by Ross Reyman

If you are low on fund and time, you don't want to waste your time
advertising in areas that will not bear results. How will you prejudge and
later analysis your approach to web traffic? Is there a way to make trial
run to find if you will be successful or not? This brief summary should
present ideas that will be helpful, and save both money and time.

The first approach is to ask as many people as possible that you can as to
where to advertise and promote your site. However, there is a drawback.
Only about 10% of those who give advice really can help. Be open enough to
question any guidance that you get.

Another approach is called the copycat technique. Take 10 person who
advertises in ezines for example. Make a list of 10 persons that always
advertise. If ezine (newsletter) #1 has 7 ads that are on your list it is
better than one with 3. This is a place to start. You can also take a firm
that is successful and copy where they promote.

You might want to use web tools to make analysis after you start to promote
and advertise. Here are three ways that you can get help.

1) Does your web provider have logs of the origin of hits on your site? They
will tell you if you got hits from a certain search engine, a bookmark or
from Denmark at 2 in the morning. Unfortunately, many providers don't have
this service, and perhaps, you should change to one that does. Call your
provider now.

2) Use third party traffic services. Search engine lists Internet audits and
some are found under web counter. I had one service that gave me 50 search
engines. I found that I was getting a lot of hits at 3-4 am from England. It
is useful to take your time in find a service because some are better than
other by a big margin. Here are some addresses http://www.internet-audit.com
/ and http://www.digits.com and http://www.wishing.com /. Some are free, but
some charge a small fee.

3) How about my web pages? I would like to find out if I have a site that
people like and maybe I can advertise these pages. You might want to get a
second traffic analysis or a web counter. Here is an idea. Get an account at
Commission Junction, a company that has paying banner for over 500
merchants. Sign up for a banner and then place the banner at the bottom of
the page. You will be able to gain a commission and then you can look weekly
to find how many people visited your site. Check at
http://www.cj.com/Affiliate/ourmerchants.asp?AID=14738&PID=93098 This is not
the most perfect method and you can only have the banner on just one page at
the one you are using for analysis. But it is better than paying for a
second service.

Whatever, you do. You need traffic analysis and need to examine the sites in
this article.


About the Author
Ross Reyman owns the largest freebies site on the web for Internet marketers
at http://www.sonic.net/~rwreyman /. This site has free ad, moneymakers, and
free merchandise such as money. You might also want to read his magazine at
http://www.cutcosts.OnTheWeb.com /. He will always try to answer any
question that you send him.